Customer Service
Please have a look at our FAQ pages. If you can’t find your topic there, our customer service is here to help you. Below you can find an overview of all customer service contacts by region:
General Enquiries
Germany, Austria, Switzerland
Asia-Pacific
Europe, Middle East and Africa
Pschyrembel
Americas
- Tel.:
- +1 (617) 377-4394
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (857) 284-7073
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (617) 377-4382
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (857) 284-7073
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (617) 377-4392
- E-Mail:
- service@degruyter.com
Consortia Support
- Tel.:
- +49 (0)30 26005-102
- E-Mail:
- service@degruyter.com
Ebook and Print Book Orders & Webshop Order Queries
Customer Service De Gruyter
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-55
E-Mail: orders-books@degruyter.com
Subscription Orders - Journals and Databases
Customer Service De Gruyter
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-65
E-Mail: orders-journals@degruyter.com
Accounting Queries
Customer Service De Gruyter
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-75
E-Mail: accounting@degruyter.com
Vendor Orders Americas (tax-exempt customers) - Print Books
Ingram Publisher Services
Tel: +1 (800) 937-8200
E-Mail for US orders: ips@ingramcontent.com
E-Mail for Canadian and Latin American orders: ips_international.orders@ingramcontent.com
Individual Orders Americas (non tax-exempt customers) - Print Books
IndiePubs address: https://indiepubs.com/
Americas Library and Trade Customers
Sales Operations Americas
E-Mail: salesopsamericas@degruyter.com
Orders Americas – Databases and Journals
Sales Operations Americas
E-Mail: salesopsamericas@degruyter.com
Arts and Architecture Print Books – UK Trade Customers only
Wiley
European Distribution Centre
New Era Estate
Oldlands Way
Bognor Regis
West Sussex
PO22 9NQ
United Kingdom
Tel: +44 1243 843291
Email: trade@wiley.com